We are able to offer a low rate because we route our trucks the most
direct and economical way. Thus, no request for morning or afternoon
or other special delivery hours can be accepted, without incurring additional
charges. If you require your delivery at a specific time of the day and/or a
specific day, such arrangements must be made at the time
your order is placed.

You may call us one day prior to your scheduled delivery for an
approximate delivery time. At that time, we can give you a projected
three hour span which will fall somewhere between 7 AM and 5 PM.

Cancellations or postponement must be made three weekdays prior to the
scheduled delivery date to avoid a charge. There may be a surcharge for
excessive elevator, stairway, and hallway travel, if the delivery site is not
truck-accessible, is rural or if more time is required than for normal
deliveries. There will be a full delivery charge if no one is available to take
receipt of a delivery.

We can also arrange to ship your order outside our regular delivery area.
In fact, we ship all over the United States and throughout the Pacific
Basin. There is a nominal charge for packing, when applicable.